Payment Policy
1. Accepted payment methods
We accept the following payment methods:
Credit/debit cards (Visa, MasterCard, American Express, etc.)
PayPal
2. Currency and Prices
All product prices are based on the currency displayed on the website (such as USD, EUR, GBP, etc.).
If your payment currency is different from the default currency on the website, there may be exchange rate conversion fees, which are subject to the regulations of your bank or payment institution.
3. Payment security
We use SSL encryption technology and PCI-DSS compliant payment gateway to ensure the security of your payment information.
We do not store sensitive information such as your credit card number, and all payment data is securely processed by third-party payment processors such as PayPal.
4. Payment confirmation and order processing
Your order will be processed within 1-3 business days after successful payment (may be delayed in case of holidays).
If the payment fails, your order will not be confirmed. Please check the payment information or try another payment method.
5. Refunds and Disputes
Please refer to our [Refund Policy Page Link] for the refund policy.
If you have any questions about payment or encounter unauthorized deductions, please contact customer service within 24 hours: service@agiative.com .
6. Fraud detection
To ensure transaction security, we may review high-risk orders and require additional verification (such as identification or payment vouchers).
If fraudulent behavior is discovered, we have the right to cancel the order and refuse a refund.
7. Contact Information
If you have any payment related issues, please contact:
Email: service@agiative.com
Online customer service: [website customer service system link]
Working hours: Monday to Friday, 9:00 AM -6:00 PM (GMT+8)
precautions
Adjust payment methods, currencies, and customer service information based on your actual business needs.
If using a third-party payment gateway (PayPal), it is recommended to attach its official policy link.
Legal statement: It is recommended to consult a professional lawyer to ensure compliance, especially when it comes to cross-border transactions.